Sennheiser - Eastern Region, USA
Service Administrator
In this position you will be responsible for receiving and processing customer repairs
and address customer inquiries and concerns via the telephone, mail, or walk-in. You will act as a liaison between service technicians and customers. You will apply knowledge about company policies, procedures, and pricing to best meet customer needs.
Essential Skills and Requirements:
and address customer inquiries and concerns via the telephone, mail, or walk-in. You will act as a liaison between service technicians and customers. You will apply knowledge about company policies, procedures, and pricing to best meet customer needs.
Essential Skills and Requirements:
- Superior customer service attitude; able to handle difficult customers with diplomacy and tact
- Excellent communication (oral and written) skills, and good phone skills
- Active listening skills
- Good organizational skills with excellent follow-through
- Good problem-solving skills
- Strong PC Skills in MS Office , JD Edwards, Internet Explorer and Lotus Notes preferred
- High school diploma or general education degree (GED)
- One to two years related customer service experience and/or training
Area Sales Manager - Professional Systems (CT, RI, MA, ME, NY, NJ, PA, NH, VT)
As an Area Sales Manager (Account Rep), you will be responsible for the sale of the Sennheiser Professional and Systems Integration products in a specified geographical area: CT, RI, MA, ME, NY, NJ, PA, NH, VT. The ideal candidate will be based out of the respective territory. You will provide ongoing support to our product distribution channel, dealers and OEM opportunities. You will also develop new direct and indirect channels.
Essential Skills and Requirements:
Essential Skills and Requirements:
- Experience related to Professional Systems products including, but not limited to RF wireless & applicable technologies, analog & digital microphones and general knowledge of products found in theatre, broadcast, live sound and studio applications
- Solid understanding of the design/build, contractor and systems integration business
- Strong sales experience
- Strong understanding of customer and market dynamics
- Ability to persuade and influence others
- Excellent oral and written communication skills and interpersonal skills
- Polished presentation skills
- Good negotiation skills
- Good problem-solving skills
- Proficient PC skills including Microsoft Office, JD Edwards and Lotus Notes preferred
- Ability to maintain professional internal and external relationships that meet company core values
- Visibility requires maintaining a professional appearance and providing a positive company image to the public
- Bachelor's degree (B. A.) from four-year college or university preferred and four to six years related sales channel experience or equivalent combination of education and experience.
- This position requires extensive travel throughout the assigned territory, up to 80% of the working time will be spent out in the territory performing the duties and responsibilities. May require significant overnight travel.
Operations Specialist
The available shift is for 11:00 am - 7:30 pm.
In this position, you will support the company’s sales goals through good customer service and maintaining quality relations with existing accounts. Other responsibilities include: interfacing with Purchasing and Account Managers, informing sales representatives and customers of backorder information, calculating prices, discounts, and proposals, responding to customer inquires and concerns, and tracing and expediting late orders. You may assist in supporting the Latin American territory.
Essential Skills and Requirements:
In this position, you will support the company’s sales goals through good customer service and maintaining quality relations with existing accounts. Other responsibilities include: interfacing with Purchasing and Account Managers, informing sales representatives and customers of backorder information, calculating prices, discounts, and proposals, responding to customer inquires and concerns, and tracing and expediting late orders. You may assist in supporting the Latin American territory.
Essential Skills and Requirements:
- Excellent customer service attitude
- Knowledge of Microsoft Word, Excel and Internet Explorer (Lotus Notes and J.D. Edwards preferred)
- Ability to solve problems, understand instructions and apply knowledge to job
- Ability to multi-task and prioritize work effectively
- Ability to resolve issues in a professional manner
- Excellent oral and written communication skills
- Excellent attention to detail
- Ability to work independently
- High school diploma or general education degree (GED); or one year related experience and/or training; or equivalent combination of education and experience.
- Ability to speak and understand the Spanish language a plus.
Sennheiser - Latin America
Sales Manager - Mexico
In this position, you will promote and sell products and services on a commission basis through good customer service and effective sales techniques. You will be responsible for selling products and services for the following territory – Mexico.
You will be responsible for meeting and exceeding territory goals. Products include high end Sennheiser wired and wireless microphone systems, ENG equipment, lavalier, and shotgun microphones, Neumann microphones, K+H products, as well as other Distributed Brands, consumer headphones, and wireless headphones.
Essential Skills and Requirements:
You will be responsible for meeting and exceeding territory goals. Products include high end Sennheiser wired and wireless microphone systems, ENG equipment, lavalier, and shotgun microphones, Neumann microphones, K+H products, as well as other Distributed Brands, consumer headphones, and wireless headphones.
Essential Skills and Requirements:
- Demonstrated and proven sales ability
- Knowledge of audio related products
- Ability to work independently and handle multiple priorities
- Ability to be task and goal oriented
- Strong organizational skills
- Excellent oral and written communications skills, in Spanish and English
- Strong presentation skills
- Basic electronics understanding
- Excellent PC Skills – Excel, Word, Power Point (Lotus Notes and J.D. Edwards preferred)
- Bachelor's degree (B. A.) from four-year college or university; or four to six years related sales experience and/or training; or equivalent combination of education and experience.
- Ability to travel up to 80%
Marketing Manager - Latin America
In this position, you will plan and direct marketing activities of the organization’s products and services in Latin America. This will include implementing a Marketing plan for Latin America based on Sennheiser’s global branding guidelines; managing Artist Relations and Sponsorship Programs; managing outside Press Agencies; as well as managing social media outlets. You will also be responsible for coordinating all external communication to the Latin American countries for all business channels and creating collateral material and point of purchase displays for company products and services.
Essential Skills and Requirements:
Essential Skills and Requirements:
- Strong oral and written communications skills in Spanish and English; Portuguese a plus
- Strong computer skills – Microsoft Word, Excel, Power Point (J.D. Edwards and Lotus Notes preferred)
- Good understanding of social media platforms
- Knowledge of audio related products
- Ability to work independently and handle multiple priorities
- Strong organizational skills
- Bachelor's degree (B. A.) from four-year college or university
- Four to six years related marketing communications experience and/or training; or equivalent combination of education and experience.
- Ability to travel as required.
Sennheiser Electronic Corporation is the wholly-owned US subsidiary of Germany-based Sennheiser electronic
GmbH & Co. KG, a world leading manufacturer of headphones, microphones and wireless transmission systems.
Our products address applications that range from professional to consumer needs and span across a large
number of different industries: from the Music Industry to Broadcast, Installed Sound Systems, Aviation,
Assistive Listening, Telecommunications and the Consumer Electronics market.
Established in 1945 near Hanover, Germany, Sennheiser is now a global brand, represented in 60 countries with approximately 2,000 employees worldwide. Our pioneering excellence in technology has rewarded our company with numerous awards and accolades including an Emmy, a Grammy, and the Scientific and Engineering Award of the Academy of Motion Picture Arts and Sciences.
Sennheiser offers attractive compensation and benefits, an exciting work environment that encourages achievement and growth, and the opportunity to be an integral player in a dynamic, well-respected organization. Navigate www.sennheiserusa.com and forward your resume in confidence to humanresources@sennheiserusa.com or send via mail to:
Sennheiser Electronic Corporation
Attn.: Human Resources
One Enterprise Drive
Old Lyme, CT 06371
Fax: 860.434.4570
If responding by email, please include job title in the subject area.
Candidates whose qualifications closely match our requirements will be contacted within 10-14 business days. All responses are treated with the utmost confidentiality and equality.
Sennheiser is an equal opportunity employer, committed to hiring only the most qualified applicant, regardless of race, color, sex, religious affiliation, age, national origin or disability.
Established in 1945 near Hanover, Germany, Sennheiser is now a global brand, represented in 60 countries with approximately 2,000 employees worldwide. Our pioneering excellence in technology has rewarded our company with numerous awards and accolades including an Emmy, a Grammy, and the Scientific and Engineering Award of the Academy of Motion Picture Arts and Sciences.
Sennheiser offers attractive compensation and benefits, an exciting work environment that encourages achievement and growth, and the opportunity to be an integral player in a dynamic, well-respected organization. Navigate www.sennheiserusa.com and forward your resume in confidence to humanresources@sennheiserusa.com or send via mail to:
Sennheiser Electronic Corporation
Attn.: Human Resources
One Enterprise Drive
Old Lyme, CT 06371
Fax: 860.434.4570
If responding by email, please include job title in the subject area.
Candidates whose qualifications closely match our requirements will be contacted within 10-14 business days. All responses are treated with the utmost confidentiality and equality.
Sennheiser is an equal opportunity employer, committed to hiring only the most qualified applicant, regardless of race, color, sex, religious affiliation, age, national origin or disability.